Do you like winning? Are you exceptional at understanding the needs of others, developing strategic solutions, and delivering results through superior planning, communication, and influence? If so, then a role in CBD is right for you. In CBD you will develop your strategic selling skills by building diverse, collaborative relationships with P&G multi-functional team members to develop consumer preferred solutions and to meet the needs of our customers and consumers. Our customers include: retailers, physicians, dentists, veterinarians, department stores, hotels, and restaurants.

Customer Business Development / Sales in Australia & New Zealand

You’ll grow relationships with customers taking responsibility in a very challenging retail environment. Moving into an Account Manager role, you’ll sell, implement, and evaluate joint business plans with the customer to deliver sales and shipment. You’ll also sell new item initiatives, developing and rolling out creative merchandising plans.

I accepted a role at P&G because it’s a global business that offers international opportunities. It also offers well-known, market-leading brands and has a reputation for first class training. The company is dedicated to its people. For P&G to grow, it understands it needs top talent – the best of the best. Through its ‘build from within’ philosophy, P&G trains and supports its people to take that next career step – something that helps us to grow as individuals and as a company.  My career highlight to date would have to be the Gillette Fusion launch. Firstly, seeing the months of hard work pay off in-store, then getting feedback from family and friends about how the razor made a positive difference to their shaving rituals. There aren’t many jobs that offer that kind of tangible outcome.

CBD works to develop you as a leader by offering a variety of dynamic roles in a competitive environment. This ensures that you are strong across the full realm of sales skills and capabilities. As your career grows this becomes a competitive advantage for you as you understand your business more effectively and can make business decisions that result in real, positive impacts. We challenge you to develop further the strong leadership skills you have gained through university by letting you manage your own customer accounts from day 1. This gives you complete autonomy and ownership. At the same time, we support you to be successful through a collaborative team environment building strong relationships with your peers and customers to secure big-impact wins in the marketplace.

We continue to build you as a leader by providing you with bigger challenges. For example, leading brands with larger customers on a national basis and by developing your skills to manage and coach teams.

When you start with CBD you will be supported in your first 12 months through our Sales Mastery College. This will help you understand the fundamentals of building the business through influencing & developing strong relationships with customers. This development also involves intensive on-the-job training supported by your immediate manager and is key to help you be a success in your work. From 12 months onwards, further CBD colleges will be offered to help you to become a sales expert, teaching you the finer art of working collaboratively with customers.

In addition to these offerings, you will have access to a myriad of globally designed training courses through our corporate classroom-based training program and our online self-paced learning system. These cover a vast array of skill areas (e.g. presentation & writing skills, leadership, people management, etc) all focused on helping you refine your great abilities in order to excel.

You’ll join as a Retail Account Manager, with responsibility for a territory of customer accounts. You’ll spend a lot of time out on the road (company car is provided), partnering with customers to understand their needs, securing volume, distribution, shelving, pricing, and merchandising in line with head office plans. You will be responsible for understanding a wide variety of our brands in order to effectively partner with customers to build their business and P&G’s.

If you are the sort of person who has a passion for building strong customer relationships and are challenged by helping customers grow their business, then CBD is for you. We are looking for candidates with a strong entrepreneurial flair along with excellent communication skills, which enable you to express ideas in a way that creates commitment and trust. 

As the largest function at P&G in Australia, career opportunities in CBD are varied. After being a Retail Account Manager out on the road you may have the opportunity to work on one of our larger national-based customer teams or even work on a team that partners closely with marketing on developing in-store plans. These positions are based in our offices in Sydney or Melbourne. As a global company, opportunities for overseas assignments, such as in our Asia regional head office in Singapore, are encouraged to broaden your career.